/Templates/Index.aspx?id=610&epslanguage=en/Templates/Article.aspx?id=3943&epslanguage=en/Templates/TabsPage/TabsPage.aspx?id=4111&epslanguage=en/Templates/Article.aspx?id=3945&epslanguage=en/Templates/Article.aspx?id=3946&epslanguage=en Loaded page
Our Responsibilities

Sustainability lies at the heart of how we do business at VEON. Our products and services play an important role in empowering and enabling the daily lives of our 240 million customers across the markets that we serve. With that role comes considerable responsibility. Our ambition is to become the leading provider of connectivity and internet services in these markets by increasing and enhancing access to services that matter most, while building trust with our stakeholders through responsible and sustainable behaviour.

In 2017, we relaunched the company and rebranded from Vimpelcom to VEON to underscore our transformation into a more versatile and sustainable enterprise. Our business strategy remains committed to driving the future growth of the company via continued technological innovation and operational change. We have made good progress on this strategy over the past year, with a particular focus on the digitalisation of our core infrastructure; transforming our networks and systems to host and provide new services and improve the ways we engage with our customers. We launched the VEON personal internet platform in some of our key markets and expect to deploy further customer engagement platforms in the future as we broaden the VEON ecosystem.

We remain focused on continuing to improve our connectivity and personal internet services, securing significant additional spectrum in Bangladesh and making progress in the preparation for the roll out of 4G in Ukraine. We have seen additional developments in our financial performance, including an enhancement of our cash upstreaming capability. VEON is committed to upholding responsible and effective corporate governance as a core element of our culture and we have reinforced our governance structure to promote integrity in everything we do. As a publicly-owned company, we have improved our balance sheet through both the refinancing and divestment of infrastructure while our new brand and services have positioned us for growth across our markets.

Underpinning these developments is our emphasis on our corporate culture, built on clearly defined values and supported by a robust set of controls and a compliance framework that we continue to reinforce. We see this as integral to achieving our goal of building an organisation with the highest standards of ethics, integrity and compliance.

Our corporate values lie at the core of our culture, capturing the essence of who we are as an organisation: customer-obsessed, entrepreneurial, innovative, collaborative and truthful. These values guide how we conduct our business, enabling us to deliver unparalleled products, build trust with our stakeholders and become leaders in the markets we serve. Our approach to sustainability is reinforced by our ongoing dedication to investing in initiatives for social good. VEON’s Make Your Mark (MYM) programme, launched in 2014, fosters local entrepreneurial ecosystems in our markets to encourage the growth of technology start-ups and help young people to create better futures for themselves and their communities. As part of this programme, we have partnered with a number of start-up accelerators and incubators while also funding and organising a range of events to support young entrepreneurs.

To ensure that the young people of today can become the entrepreneurs of tomorrow, they need strong foundational Information and Communications Technology skills. To this end, we have created the Digital Skills & Literacy initiative, which works in parallel with MYM to provide educational programmes and support to schools, providing the skills necessary to thrive in the digital economy.

Just as VEON has transformed itself for the better in the past year, we aim to do the same for the communities we serve − because we know that it is only by helping others to prosper that we will be able to achieve our own ambitions. I’m proud to be a part of the extraordinary team working to realise this goal.

Ursula Burns

Executive Chairman

Executive Chairman

Ursula Burns
Executive Chairman
  • CR reports
    Approach to CR
    CR strategy
  • CR videos
    Make Your Mark